Refund policy
Return Policy
At وقت Watches, your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return the product within one week of the purchase date.
Return Conditions:
• The item must be in its original condition, unworn, and include all original packaging and tags.
• A valid proof of purchase, such as a receipt or order confirmation, is required.
• Returns are accepted for genuine reasons to ensure a positive experience.
How to Return:
1. Contact our customer support team at info@waqtofficial.com or call 0326-3854344 to initiate the return process.
2. Securely pack the item, including the original receipt.
3. Ship the item back to us using the provided return label.
Refund Process:
Once we receive and inspect the returned item, we will process your refund within 7 to 10 business days. Refunds will be issued to the original method of payment.